Refund policy

All made-to-order items are final sale and are not eligible for returns, exchanges, or cancellations.

Ready-to-ship items may be returned for store credit within 14 days of delivery unless otherwise marked as Final Sale. To be eligible, items must be returned in their original, unworn condition and include all original packaging.

Items marked as Final Sale are not eligible for return, exchange, or store credit.

If you experience any issues with your order, please contact us at info@claireguojewelry.com, and we'll be happy to assist you.